- Vertical Solutions
- Academic Research
- DDN Federal
- Energy
- Financial Services
- Life Sciences
- Manufacturing
- Media
- Video Surveillance
- Technology Solutions
- AI Storage
- AI Data Management
- Cloud
- HPC Storage
- NAS Solutions
International Support Contacts
| COUNTRY | PHONE |
|---|---|
| UK Toll Free: | 0808-234-2044 |
| Australia Toll Free: | 1800-937-949 |
| Belgium Toll Free: | 0800-261-89 |
| Germany Toll Free: | 0800-184-4300 |
| India Toll Free: | 000-800-050 1527 |
| Netherlands Toll Free: | 0800-022-7749 |
| Switzerland Toll Free: | 0800-554-337 |
Escalation Procedure
Escalations are high-impact, high-visibility issues we classify as Severity 1 or Severity 2.
Customers with an active support contract can request an escalation by calling 1-855-4-TINTRI (1-855-484-6874), option 2, or outside of North America, at the following numbers:
| COUNTRY | PHONE |
|---|---|
| Australia | 1-800-793-385 |
| Belgium | (+)32-78480321 |
| China | 400-120-3149 |
| Denmark | (+)45-69918109 |
| Finland | 0800-915-908 |
| France | 0805-080261 |
| Germany | 0800-100-4715 |
| Hong Kong | 800-906-185 |
| India | 000-800-100-7094 |
| Ireland | 1-800-904-123 |
| Italy | (+)39-199241408 |
| Japan | 0800-111-9510 |
| Kazakhstan | 8-800-333-4231 |
| Malaysia | 1-800-814-478 |
| Netherlands | (+)31-858880300 |
| Norway | 800-17-366 |
| Philippines | 800-1-116-1204 |
| Portugal | 800-180-113 |
| Russian Federation | 8-800-100-9431 |
| Singapore | 800-130-2126 |
| South Africa | (+)27-875502285 |
| South Korea | 003-0813-2776 |
| Spain | (+)34-518880087 |
| Sweden | (+)46-770791819 |
| Switzerland | 0800-848-831 |
| Taiwan | 00801-14-7056 |
| United Kingdom | 0-808-134-9912 |
When requesting an escalation ask for the Support Duty Manager and a member of our support management team will respond, to provide the assistance you require.
IntelliFlash Product and Services Terms and Conditions
The IntelliFlash Products and Services purchased or received by your company or other entity are subject to the terms and conditions below: