Technical Support Bulletins

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Important Bulletins

Security Alerts

All Products

Storage Solutions

GRIDScaler

MEDIAScaler

NAS Scaler

SFA Platforms

SFA OS

SFA18K

SFA14K

SFA12K

SFA10K

SFA7990

SFA7700

S2A6620

WOS Platforms

WOS Software

WOS7000

WOS6000

IME Platforms

IME14K

S2A Platforms

S2A9900

Enclosures & Equipment

Enclosures

Cables, Racks & Rails

Drives

Networking

SUPPORT

Technical Support Bulletins

Important Bulletins

"Welcome to DDN Support" Guide Now Available

SFA14K SFA18K Mandatory Upgrades to SFA OS Fix Issue with Unplanned Outages

Mandatory Firmware Upgrade for SanDisk Lightning SSDs

DDN Customer Support Community Quick Start Guide

Mandatory Upgrade Planning Service Extended To All DDN Products ( 06/17 )

SFA OS Background Verifies Must Be Enabled - MANDATORY ( 01/17 )

Drive Packaging Changes And Carrier Attachment And Removal Instructions ( 04/16 )

Security Alerts

All Products

EXAScaler Security Issue with Files Created in SGID Directories

Meltdown & Spectre Security Vulnerabilities Not Addressed On Legacy Products ( 02/18 )

Meltdown & Spectre Security Vulnerabilities - Statement of Direction (1/18)

GRIDScaler SMB Security Vulnerability (CVE-2017-7494) ( 06/17 )

CVE-2016-5195 Dirty COW Copy-on-Write Security Vulnerability In Linux Kernel ( 12/16 )

SFA OS Insecure Static Keys And Update Imaging Process ( 07/16 )

CVE-2015-7547 Security Vulnerability In GNU C Library DNS Resolver ( 04/16 )

Scaler Solutions And DirectMon Address GHOST Security Vulnerability ( 02/15 )

DDN Responds to "GHOST" Security Vulnerability ( 02/15 )

DDN Solution Upgrades Resolve Shellshock BASH Bug ( 11/14 )

Storage Solutions

DirectMon

DirectMon 2.5 And Earlier Do Not Support EXAScaler 2.4 And Later ( 01/17 )

DirectMon 2.5 And Earlier Do Not Support GRIDScaler 4.0 And Later ( 12/16 )

DirectMon Support For Thick Client Discontinued ( 09/16 )

Deregister SFA Nodes From DirectMon Before Upgrading To SFA OS 3.0.1.x ( 07/16 )

DirectMon Licensing Server Decomissioned ( 02/16 )

Scaler Solutions And DirectMon Address GHOST Security Vulnerability ( 02/15 )

DDN Solution Upgrades Resolve Shellshock BASH Bug ( 11/14 )

EXAScaler

EXAScaler Security Issue with Files Created in SGID Directories

Virtio Issue Slows EXAScaler Performance (05/19)

Mandatory SFA Block Driver Update For Embedded File Systems ( 08/17 )

SFA OS 3.1.0.1 (Bova) Now Supports More Versions Of GRIDScaler And EXAScaler ( 02/17 )

DirectMon 2.5 And Earlier Do Not Support EXAScaler 2.4 And Later ( 01/17 )

Scaler Solutions And DirectMon Address GHOST Security Vulnerability ( 02/15 )

DDN Solution Upgrades Resolve Shellshock BASH Bug ( 11/14 )

GRIDScaler

GRIDScaler Network Reconnect After A Remote Procedure Call Could Put Data At Risk ( 02/18 )

GRIDScaler AFM Feature In Spectrum Scale And GPFS Replicates Data Incorrectly ( 11/17 )

GRIDScaler Data Integrity Fixes In Spectrum Scale 4.2.3.5 PTF ( 10/17 )

GRIDScaler CNFS Issue Creating Virtual IP Alias ( 09/17 )

Mandatory SFA Block Driver Update For Embedded File Systems ( 08/17 )

GRIDScaler Metadata Scanning Failure Puts File System Data Or Metadata At Risk ( 08/17 )

GRIDScaler Support For Open SUSE 4 X Clients On CNFS ( 08/17 )

GRIDScaler License Requirements For NFS And Samba-SMB-CIFS Client Support ( 07/17 )

GRIDScaler Bridge 1.9.1 Change To Upgrade Sequence ( 06/17 )

GRIDScaler SMB Security Vulnerability (CVE-2017-7494) ( 06/17 )

GRIDScaler Pool Rebuild Required Before Running File System Check ( 06/17 )

SFA OS 3.1.0.1 (Bova) Now Supports More Versions Of GRIDScaler And EXAScaler ( 02/17 )

DirectMon 2.5 And Earlier Do Not Support GRIDScaler 4.0 And Later ( 12/16 )

GRIDScaler Integrates GRID-NAS and WOS Bridge ( 03/16 )

Scaler Solutions And DirectMon Address GHOST Security Vulnerability ( 02/15 )

DDN Solution Upgrades Resolve Shellshock BASH Bug ( 11/14 )

MEDIAScaler

MEDIAScaler Silent Data Corruption With Small Files In Heavy Threaded Workloads ( 02/18 )

NAS Scaler

Scaler Solutions And DirectMon Address GHOST Security Vulnerability ( 02/15 )

DDN Solution Upgrades Resolve Shellshock BASH Bug ( 11/14 )

SFA Platforms

SFA OS

SFA14K SFA18K Mandatory Upgrades to SFA OS Fix Issue with Unplanned Outages

SFA OS 11.x Declustered RAID Requires 4K Native Sector Drives ( 05/18 )

Mandatory SFA Block Driver Update For Embedded File Systems ( 08/17 )

SFA OS Shutdown Abrupt Command Can Put Data At Risk ( 07/17 )

SFA OS 3.1.2 (Powersat) Fixes Issue With Unnecessary Auto Write Locks ( 06/17 )

SFA OS 3.1.0.1 (Bova) Now Supports More Versions Of GRIDScaler And EXAScaler ( 02/17 )

SFA OS Background Verifies Must Be Enabled - MANDATORY ( 01/17 )

SFA12K SFA14K Spontaneous Controller Reboots With InfiniBand OFED 3.1 Driver ( 12/16 )

SFA OS Temperature Monitoring And Messages ( 10/16 )

SFA OS Pausing Rebuilds During Host IO Triggers Bad Block Errors ( 10/16 )

SFA OS 3.0.1.5 (Foundation) Firmware Release ( 07/16 )

SFA OS Insecure Static Keys And Update Imaging Process ( 07/16 )

Deregister SFA Nodes From DirectMon Before Upgrading To SFA OS 3.0.1.x ( 07/16 )

SFA OS Format Errors In Pools Created With GUI ( 06/16 )

SFA OS DIF Issue On 4 KB Native Sector Drives ( 11/15 )

SFA OS Resolution of OpenSSL Squeez Security Vulnerability ( 03/15 )

SFA OS Mandatory Upgrades Fix Shellshock BASH Bug ( 10/14 )